SACHIN BAGUL

2509 Sir Turquin Ln, Castle Hills/Lewisville TX 75056

Mobile: 214-507-7565| Email: sachinbagul@yahoo.com

 

PROFESSIONAL SUMMARY

Director of Solutions Management with 15+ years’ of technical and business experience with a passion for developing & delivering disruptive solutions and services. Experienced in developing innovating solutions for Tier1/Tier2 service providers and large enterprises. Expert in Wireless/Mobile technologies, IP Networking, IMS & Enterprise networks with focus on SDN/NFV. Most recently drove IMS, SBC and WebRTC Gateway solutions for various VoLTE and RCS deployments, from solution design till customer success. Highly analytical, creative problem solver and a strategic tactician who thrives in fast paced environment. Versatile background in Vendor and Communications Service provider (CSP) environments with a focus on solution engineering and pre-sales.

PROFESSIONAL EXPERIENCE

Principal, Solution Consultant, Fuze, Dallas TX [March 2015 till Date]

[Fuze is a fastest growing SaaS company offering Enterprise Communication solutions all over the globe. www.fuze.com]

·               Led the technical solution sales for the South Central region supporting 12 wins with $18 million in bookings

·               Responsible for delivering technical value proposition, driving the sales process through Technical Discovery, Technical Deep Dive, Proof of Concept and Demonstration

·               Drove the sales process with discovery meetings, customer research, requirements gathering, providing before and after scenarios, solution design, network assessments, business value assessment, pricing, and statement of work

·               Provided thought leadership on SaaS, cloud delivery model, SDN LAN/WAN through lunch and learn in industry forums and at customer prospects

·               Worked with Product Management to guide the product roadmap for Retail Industry vertical with focus on Analytics, APIs and improved process for servicing small retail locations

·               Built and nurtured technical champions by addressing customer pain by delivering world class solution

·               Built the UCaaS expertize in the region by mentoring sales team in UC, VoIP, SIP, Presence, IM, Cloud, Lync, APIs, Contact Center, Circuit delivery and UC Competitive landscape

 

Director, Product & Solutions, Mavenir Systems, Richardson TX [May 2012 till March 2015]

[Mavenir Systems (now Mitel Mobile) is a leading provider of telecommunications/networking software provider focused on helping mobile operators, carriers and service providers transform their network]

·               Drove the virtualization solution strategy with SDN/NFV for the entire IMS product portfolio resulting in the world’s first virtualized RCS solution deployment at a Tier 1 4G operator in Europe, followed by 4 more Tier 1 operators. The IMS network components are architected and deployed in NFV compliant architecture including NFV manager and orchestrator

·               Led the solution design to adapt the Session Border Controller (SBC) based on SDN framework while focused on evolving scaling and operational needs of carrier networks

·               Developed and successfully presented business cases to various operators for virtualized IMS Core solution based on SDN/NFV showing clear OPEX reduction and CAPEX savings over 5 years

·               Led SBC solution selling to several Tier1 operators, evangelizing the value proposition, gathering and driving the customer requirements into the solution and led till successful delivery and implementation. Generated $50 million revenue in 2014 from SBC centric solutions for IMS access management, Voice Interconnect, VoWifi Security Gateway, VoLTE Roaming and global IPX hub. Managed solutions for

o     6 Tier 1 Operators in USA, UK, India, Indonesia, Netherlands

o     2 Tier 2 Operators in Netherlands, Dominican Republic

·               Led the vision, solution sales strategy, product requirements for the WebRTC Gateway based solution. Evangelized value proposition to Tier 1 operators resulting in direct business worth $20 million including

o     6 Tier 1 Operators, USA, Germany, Spain, Canada, Russia and India

·               Drove the web centric solution for VoLTE/RCS portfolio with a successful development of REST API Gateway with direct responsibility of market success with 4 Tier 1 4G operators resulting in  business worth $10 million

·               Lead the Diameter Edge Agent and Diameter Routing Agent based solutions for Tier 1 operator in Germany and its 5 op.cos. generating $1.5 million in revenue during the launch year with $3 million in 2014

·               Helped drive new technology initiatives with SDN/Openflow based SBC, service flow orchestration with NFV manager based on Openstack, and communications API portal using REST APIs

·               Provided thought leadership by presenting solutions and participating in industry panels. (RCS World, WebRTC Conference, SAP Mobile Guide, MWC)

·               As a solution owner, responsible for portfolio sales growth, P&L, cost structure and pricing. Consistently generated average gross margins at or above the CFO mandate

·               Responsible for managing go-to-market (GTM) strategy, customer lifecycle management, roadmap, requirements, competitive strategy, marketing/ sales collateral, business cases, proposals, solution architecture and lead generation

·               Responsible for driving the customer centric long term portfolio vision; published various white papers, presented in industry events/panels and led mobile network evolution workshops for executive teams of Tier 1 operators

·               Led various solution bid/RFP/RFIs including defense meetings resulting in contracts with 12 Tier 1 and 8 Tier 2 mobile operators in the US, Europe and Asia

·               Played instrumental role in expanding the business in European and APAC market, which contributes 45% of total revenue

Sr. Solution Architect, Mavenir Systems, Richardson TX [May 2011 to May 2012]

[Voice over LTE, IMS Core and IP Messaging portfolio]

·               Led end to end solution architecture for VoLTE and RCS launch for a Tier 1 operators in Europe and India

·               Led solution architecture and design of an innovative Diameter Routing platform that offers high degree of flexibility eliminating complexity associated with various charging scenarios encountered in a typical IMS network. On that platform developed a Charging Gateway (CCF) solution for various IMS elements

·               Developed a Messaging Gateway solution by providing the feature requirements specifications as well as high level design. The messaging gateway acts as a two way Web to SMS gateway

·               Developed a complete IPX solution for SAP Mobile, (a Mavenir Partner) that included a hosted DRA, hosted SBC and a hosted RCS solution. Provided use cases and technical leadership to SAP Mobile while helping them with the business case and GTM strategy for their global launch. The platform currently hosts 30 LTE operators for LTE roaming

·               Developed XML DB based Subscriber Provisioning System SOAP/XML API Interface

 

Sr. Service Architect, Cypress Communications, Atlanta GA    [Oct 2006 to April 2011]

[Cypress Communications, A Broadvox Company, is a CLEC providing Hosted VoIP and Unified Communications]

Responsible for Service architecture & Business operations

·               Led the architecture and development from concept till implementation of Cypress’s VoIP based hosted Unified Communications and Collaboration Services suite (called C4). This flagship C4 brand has won 27 industry awards and helped launch the company as a key innovative player in the CaaS industry. UCC suite consists of Managed data services, hosted IP Centrex telephony with Multimedia/Audio/Video services, SIP Trunking, Unified Messaging, Collaboration and productivity tools

·               Responsible for P&L, drove the customer adoption with various marketing activities from 0 to 100+ enterprises directly resulting in $40 million + annual revenue serving hundreds of Enterprises, law firms and financial intuitions with over 100 thousand end users

·               Increased the breadth of the portfolio with introduction of a standardized, low end version of C4, named C3 generating additional $5 million annual revenue.

·               Decreased Telco carrier termination costs by $4 million per annum, by designing and implementing VoIP termination solution with Least Cost Routing (LCR)

·               Led the migration operation of PBX customers onto the C4 IP platform saving $2 million in operations cost

·               Streamlined business processes with increased automation from initial customer setup to onboarding directly resulting in decreased customer setup time

·               Introduced new value added services: Fixed Mobile Convergence (FMC), HD Voice, Fax over IP, call recording, Web collaboration, Video Conferencing, Contact Center, and Meet me conferencing solution that served as a competitive differentiator for Cypress in the managed services market

·              Managed and led a high performance team of engineers for business operations, service lifecycle management and vendor management

·              Helped the CFO with M&A activities during the merger with Broadvox

Sr. Systems Engineer, Nortel Networks, Richardson, TX    [Feb 2001 to Sept 2006]

[Carrier VoIP, Multimedia Communication Server/MCS and A2E Softswitch]

·               As Systems Engineering team lead for MCS 5100, MCS 5200, & A2E, helped in architectural evolution and performance improvement by more than 20% each software release cycle for each product

·               Helped win contracts with multiple Telco carriers including Bell Canada, Telstra, Cypress, Telefonica Moviles and China Telecom by leading the pricing, sizing aspects & feature compliance for all bids/proposals

·               Developed/owned the Customer Network Dimensioning tool used by sales team to dimension the network and generate BOMs

·               Developed/owned analytical/predictive models to help price various solutions with detailed margin analysis.

·               Authored the customer network engineering guidelines document for the entire product portfolio

·               Managed projects with cross-function teams for the post sales customer deployment with sales engineering and customer engineering groups

·               Helped customers plan their capital and operational expenses over the product life cycle

·               Provided Customer Training and Pre-Sales/Post-Sales support for Tier1 and Tier2 telecom carriers

 

EDUCATION

MBA, Scheller School of Business at Georgia Tech, Atlanta GA[2011]

Marketing and Strategy

·               Developed a marketing solution focused on branding strategy to increase adoptability of LED lighting technology, (Cooper Industries, Atlanta, GA)

·               Developed new business plan by conducting extensive marketing research and analysis. Helped raise 250k seed investment,               (RFM Beer Co., Atlanta GA)

·               Reduced logistics expenses by $110K while enhancing business processes using six sigma methodologies, (Benchmark Brands, Atlanta, GA)

 

MS in Electrical Engineering, Southern Methodist University, Dallas TX[2001]

·               Communications Processes and Digital Signal Processing

·               Wireless Communications 

 

BS/BE, Mumbai University, Electronics & Telecommunications [1999]

 

PROFESSIONAL & ACADEMIC ACHIEVEMENTS

·               Mavenir President Recognition (2014) of product leadership for Diameter & UAG product line

·               Recipient of President Award at Cypress Communications for exemplary technical leadership

·               Won Association for corporate Growth (ACG) valuation competition, Georgia Tech

·               Awarded Six Sigma Green Belt by Georgia Tech while working with Benchmark Brands, Atlanta

 

SKILL BASE

Sachin Bagul                                             sachinbagul@yahoo.com